Hi
I've recently had a few problems with the zwitter which have required it to be recovered. Hopefully, it is now mended, but I would appreciate your views on my experiences.
The nature of the problem was that the car was still running, but would cut out after 100 yards or so. It ran normally up to that point. The first and second times it broke down, the recovery drivers drove it on to their recovery trucks without difficulty. They accepted my request that the vehicle should not be winched unless absolutely necessary due to the potential for causing damage, even if 'only' to the paintwork on the front sill.
However, on the third occasion, the recovery driver refused to drive it on to his recovery truck. He was insistent on winching it on. A stand-off ensued and eventually I was abandoned by the recovery company who said they had fulfilled their obligation to recover me by offering to winch it. They have since confirmed their policy - if the recovery driver is prepared to drive it on, they can do. But if they are not prepared to, the recovery company will not force them to or send another truck. Effectively it is luck of the draw!
I would appreciate your views on:
1. Am I being too precious and should just let them winch it (whilst wincing and inwardly crying)?
2. Has anyone come across this before?
3. Does anyone use a recovery company who are prepared to drive it on if possible?
Thanks in advance.